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I got a total of 6 violations during the 6 months, only one was actually valid, because I could not repeat a rolling retest after the device fell under the passenger seat. I had one issue where my battery voltage was low and the unit registered a circumvention, I was able to call customer service and get it easily resolved. Then you have to pay 60 bucks towing and 50 bucks to have code put in. Machine trucks starts, blew in machine few minutes later. I have to blow 4 or 5 times to get it to work even though I know I'm doing it right. Only I was told at Smart Start no refunds for the next time you need them? Who wants that when you made your last payment and having it taken out. They had me calibrate my device today, even though I'm scheduled to get it off in 2 days.The rolling retest is a horrible thing if you have a manual transmission. I was always treated respectfully by every member of their staff. So once you finally get nailed for drinking and driving. Talked to manager and they said they will not give your money back. CUSTOMER CARE IS THE WORST I'VE DEALT WITH EVER, EVEN THE ** INDIAN CUSTOMER SERVICE IS EXCELLENT when compared to this scam. Also, they stated I will still be required to pay for the removal fee.They tell me that I need to provide them with a bank statement. Then they make one up the n.m so you don't get reimbursed. dates if it's in the days of that month you should be able to do it when you have many. I have multiple video of me blowing normal and it constantly saying abort pump, tampered device, violation lockout... Most people won't take the time to review a good experience, A lot of the negative reviews seem to be from individuals directing anger over their situation towards this company. So if you have a VIOL or a lockout, they don't care about why, or if there is a question or an issue you have to call and talk to the miserable desk people who literally must just get yelled at and put people on hold all day long.I tell them I don't have a statement because it's a brand new prepaid card. I have to pawn something in the middle of the month just to pay and cost 50$ more. I have had the device for one month and now need the 3rd service done on it too in which the device is at fault for malfunctioning. I was given some flexibility in scheduling appointments for calibration. All the vendor does is ask you for , they reset your device and send you on your way...

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Live in Texas South and the machine still has to warm up. I have paid them 1200 and still don't have it off yet. They need to do something about where is the money going. No violations for a minimum of 4 months in order to get it removed. I have read numerous reviews stating the same problems. Just before time for recalibration does it again since installed. Then I get charged 60 dollars every time this happens because I’m in violation for a power issue and they make me take time off work to come and get it reset.When it comes to dating in the 21st century, you need to be smart.With all of the apps, websites and new forms of communication in the world, finding “the one” is more complicated than ever (and it’s not getting any easier).To make a long story short I paid an extra 0 for violations that happened at random and never even got any reason why they happened along with the fact they were never reported to the state. Yes I'm guilty never argued it also never hit or killed anyone or anything. drug threw the courts for a year then applying for a blow box that is mandatory. They said even though you don't drink the machine can violate you and lock you out. They are complete arrogants when you ask them a question. Don't use Smart Start or their installers for any type work or business matters. The installer Camper City told me that cares for this there he can't call them. Is all up to you and a form on the Smart Start website to fill out to get your money back. They will not help you out or reimburse you in any way, no matter was the situation. You know when you can tell when I company really cares about its customers? I'll give it to them, they've somehow made a company that is nothing more than a legal scam.Wait another month for them to decide if I can have something that is mandatory. Get treated like dirt through registry, my insurance company that I'm going to cancel then court **. it's only been 3 days so far now I need to pay for a new battery clamp they broke and I'm not allowed to disconnect power or pay more. So if you need work done on your vehicle you get to pay a mechanic to sit on hold all day? Had enough of your scams stupid Canadian government. Remember if you're part of a scam company as Camper City in Horn Lake MS. I say this about Camper City because they know that Smart Start rips people off but they do their dirty work installing and taking your money. Getting the device off of your car will be near impossible.

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